ServiceNow Scripting

The ServiceNow Scripting course is designed for developers and advanced administrators who want to extend the capabilities of the ServiceNow platform using JavaScript-based scripting. This hands-on course dives into both client-side and server-side scripting to automate processes, customize user interfaces, and enhance platform functionality.

Participants will gain a deep understanding of:

• Client-side scripting: Using UI Policies, Client Scripts, and UI Scripts to improve the user experience

• Server-side scripting: Creating and managing Business Rules, Script Includes, and Scheduled Jobs

• Glide API: Leveraging ServiceNow’s server-side and client-side APIs to interact with data and automate workflows

• Scripted Web Services: Working with Scripted REST and SOAP APIs

• Debugging and best practices: Troubleshooting scripts and following ServiceNow development standards

The course combines lectures, demonstrations, and real-world lab exercises to give learners practical experience. By the end, students will be equipped to build advanced solutions, develop custom business logic, and enhance application performance on the ServiceNow platform.